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A support ticket is a simple way to request help from our team. Whether you're experiencing a technical issue, need a change made, or have a question, submitting a ticket ensures your request is tracked, prioritized, and resolved quickly.
Our remote support installer allows us to securely access your device from anywhere, providing fast, reliable assistance without the wait of an on-site visit.
Granting us access to your device gives our technicians full control to troubleshoot and resolve issues efficiently. You can relax while we handle everything—no effort required on your end.
To request remote support, simply submit a support ticket explaining your issue.
We’ll respond with a secure access code that you can enter in the Session ID field below. From there, you’ll download a small program that lets us connect to your device and start resolving the issue—quick, safe, and hassle-free.
While remote support is nice, unattended access allows us to connect to your system anytime—with your prior approval—and without needing your involvement each time.
This means:
Contact us to learn about how unattended access simplifies your experience!
Valley Tech, LLC
PO Box 939, Polson, Montana 59860, United States
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